Terms & Conditions

1. Reservation Confirmation 

A reservation is confirmed once full payment has been received or when you have received a written booking confirmation by email or WhatsApp. 

Please inform us of any food allergies or other special requirements when making your reservation.

2. Participant Responsibility 

Participation in our husky safaris is at your own risk.
By joining the activity, you acknowledge that sled dog adventures involve inherent risks, including falls, injuries, or equipment damage. 

All participants must follow the instructions of the guides at all times.

Driver of husky sled is responsible for any damages caused to huskies or the sled during the excursion. Self-liability for any accident if caused for drivers own action and not following safety instructions is 2000 euro per accident.


3. Insurance Requirement

All guests must ensure they have valid travel and accident insurance covering possible injuries or health issues.
PahkalaRanch is not responsible for accidents, health-related problems, or lost property during the activity.

4. Health and Physical Requirements

Our husky safaris require basic fitness, balance and the ability to follow instructions. Participants must be able to:

  • Control their body safely on varying terrain

  • Understand and follow guide instructions

  • Behave calmly around animals

  • Treat the dogs respectfully at all times

There is a weight limit of 100 kg per person. If exceeded, this must be reported in advance so we can arrange a suitable dog team.

If you have any medical conditions, injuries, mobility limitations, or neuropsychiatric challenges that may affect safety or communication, you must inform us at least 24 hours before the activity.
If this information is not provided on time, participation may be refused for safety reasons, and no refund will be issued if cancellation occurs on-site.

5. Weather Conditions 

Our safaris depend on weather, trail conditions, and the wellbeing of our dogs.
We reserve the right to:

  • Cancel

  • Postpone

  • Shorten

  • Change the route

in the event of unsafe conditions.
If cancellation is necessary, we will offer a new time or a refund when possible.

6. Equipment

Participants must dress appropriately for winter conditions.

7. Animal Welfare

The wellbeing of our dogs is our highest priority.
All guests must treat the dogs with care and respect.
Unsafe behaviour may result in removal from the activity without a refund.

8. Payments

We accept the following payment methods:

  • Cash

  • Invoice

 

9. Cancellations 

To cancel your reservation, please contact us at:
info@pahkalaranch.fi

Refund Policy:

  • 90 % refund → if cancelled at least 30 days before the activity

  • 50 % refund → if cancelled less than 30 days before the activity

  • No refund → if cancelled less than 7 days before the activity

  • No refund for no-shows (failure to attend)

     
     
     

10. Contact for Reservations 

You can make a reservation via:

  • Booking form on our website

  • Email

  • Phone or WhatsApp

📞 +358 50 5725628

 info@pahkalaranch.fi

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